Sliding Patio Doors

We made a warrantee request to window world and about 2 or three weeks later, Art Galindo came to replace some screen tabs that had snapped. They are thin plastic and had weakened by the sun over the last couple years. He was on time, friendly and explained exactly what he was going to do. He listened to our questions about our front door not closing properly in all seasons (even though he was only here to do the screen tabs). He listened to our screen door latch questions (They are very not stranger/party/cleaner friendly) about the a finger lift and push in lock and the almost invisible locking mechanism. He gave us an idea about a solution to make it easier to use. He was quick and very helpful. All of this was complementary as part of his visit to replace the tabs under the lifetime warantee.
- Tim